Last week, I wrote a very damning blog about the above product. I also suggested that nobody from the companies was going to contact me. I WAS DEAD WRONG AND I AM SO GLAD THAT I WAS PROVEN WRONG.

Alas, there are people who care and are responsible.

I took the original blog down because I appreciate what the individual who called and emailed me has done. Let me assure you that I didn’t accept any presents for this, neither was I threatened. I like to place on record my sincere apologies for assuming the worst. Sorry.

At this stage, I would just like to say that the individual will get a chance to fully examine my unit. I was promised a full report of the findings and when appropriate, and if possible, I will post it for everyone to see.

I should say that such good customer service is rare and I, someone who is not easily impressed, is convinced that it means business.

I just hope that whatever the problems are, they will be able to resolve them.

Peace.